Enable Teams architects and service providers to empower operational teams to effectively manage their Teams implementation.
Phone number inventory
Day to day management and support of Teams
Number Inventory (CP, OC, DR)
Moves, Adds, Changes & Deletes
Teams Policy Profiles
Bulk Management
Visualize Call Flows (AA, CQ, User)
Workflow API
Try today: https://teamsboss.com
Dashboard for Teams Call Queues.
Web based
Delegated administration
Agent & queue wallboards
Reporting metrics
Advanced custom routing logic for Microsoft Teams calls.
Custom rules based on
Source number
Destination number
DTMF (single and multiple tones)
Emergency Calls
Block lists
Agent lists
API calls
Entra ID attributes
Increased dial plan rule support
Extensions for Teams shared calling
Trigger notifications Email / SMS / Teams Chat
Collect, clean and store data to power reports on all Teams activities.
Customer provided storage
Webhook support
Leverage reporting tools like Power BI
Modules
for Calls
for Presence
Exchange Calendar
Entra ID
for Teams Tenant Configuration (coming soon)
Resource Account Manager (RAM) enables you to manage accounts and devices through their full lifecycle.
Web based dedicated solution
Device account management for MTR and Common Area Phones
Naming based on rules
Multiple license assignment options
Allows large enterprises to streamline tasks that otherwise span multiple teams and would otherwise require coordination
Leveraging rules ensures consistent naming without the risk of human error
Visibility and notification for emergency calls made within the organization
Email or SMS notification
Customizable routing based on caller location
Continual delivery testing
Audit logging
Express complex configuration scenarios across multiple services.
Full API support
Automated testing
Supports;
Entra ID
Exchange
Microsoft Teams