--- title: Unlock the value of your Microsoft services date: 2025-03-26T08:54:00-07:00 author: Entergrade canonical_url: "https://entergrade.com/" section: Pages --- ![Hero Img Wide](https://assets.entergrade.com/images/approved-brand-assets/HeroImg_Wide.png) # Entergrade unlocks the full potential of your Microsoft services Our team of experts delivers enterprise-grade software and services ​that extend the power of ​Microsoft Teams and ​Microsoft 365.​ We're here to rethink what's possible. [ GET IN TOUCH ](https://entergrade.com/contact) ![Suncorp Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Suncorp_Black.png) ![Bri Comp Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/BriComp_Black.png) ![Cloud Revolution Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Cloud-Revolution_Black.png) ![Connex Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Connex_Black.png) ![Group Health Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/GroupHealth_Black.png) ![Ooma Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Ooma_Black.png) ![Steeves Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Steeves_Black.png) ![Wajax Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Wajax_Black.png) ![WCB Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/WCB_Black.png) ![Suncorp Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Suncorp_Black.png) ![Bri Comp Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/BriComp_Black.png) ![Cloud Revolution Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Cloud-Revolution_Black.png) ![Connex Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Connex_Black.png) ![Group Health Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/GroupHealth_Black.png) ![Ooma Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Ooma_Black.png) ![Steeves Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Steeves_Black.png) ![Wajax Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/Wajax_Black.png) ![WCB Black](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/WCB_Black.png) Our products Consulting AI acceleration For resellers Our products Entergrade offers a suite of advanced solutions built for Microsoft 365, designed to increase functionality, efficiency, and visibility at every level of your organization. Our products empower you to get more out of the Microsoft services you already pay for – that's the power of an expert. ### TeamsBoss TeamsBoss the simplest way to manage Microsoft Teams Phone—no PowerShell required. Manage phone services, execute bulk changes in seconds, simplify policy assignment, easily track all your number inventory, and more. [ LEARN MORE ](https://entergrade.com/products/teamsboss) ### Teams Phone Health Check Teams Phone Health Check provides a comprehensive assessment of your Microsoft Teams Phone environment to uncover configuration, performance, licensing, and reliability issues. You’ll receive an actionable report to generate immediate ROI. [ LEARN MORE ](https://entergrade.com/services/teams-phone-health-check) ### Archiver A comprehensive Microsoft 365 data management platform that centralizes call analytics, room utilization, presence tracking, and call recording for organizational visibility and operational insights. [ LEARN MORE ](https://entergrade.com/products/archiver) ### Enhanced Call Router An advanced call-routing intelligence engine for Microsoft Teams, enabling customized call handling through area code routing, emergency validation, agent rollover, and hotline management. [ LEARN MORE ](https://entergrade.com/products/enhanced-call-router) ### EmergencyConnect EmergencyConnect is a mission-critical notification solution that ensures the right people are reached and have visibility whenever an emergency call is placed in Microsoft Teams. [ LEARN MORE ](https://entergrade.com/products/emergencyconnect) Consulting ![Consulting Img](https://assets.entergrade.com/images/approved-brand-assets/ConsultingImg.png) ## Specialized expertise, a proven engagement model Entergrade provides expert consulting services for Microsoft 365, Teams Phone and Devices, Contact Center, Power Platform, Copilot, Copilot Studio, Azure AI and Azure Communication Services (ACS). Our expertise spans new deployments, migrations, automation, user adoption, and extensibility. Our deep Microsoft expertise includes escalation support, technical advisory programs, and integrations with third-party contact center solutions. [ Get in touch ](https://entergrade.com/contact) AI acceleration ![AI services website header image 350 x 450 px](https://assets.entergrade.com/images/AI-services-website-header-image-350-x-450-px.png) ## Need AI with ROI? Our experts can help Your organization’s data — including voice data — is your most valuable asset in the AI era. Unlocking its potential requires more than just IT expertise, it demands a business-first approach to identifying high-impact use cases and delivering measurable outcomes. Our team of M365 Copilot and Azure AI Services experts will help you identify those use cases, implement workflows, evaluate both prebuilt and custom connectors, deliver training, and provide any additional support you need to achieve meaningful improvements in productivity and decision-making. [ Get in touch ](https://entergrade.com/contact) For resellers ![Reseller Img](https://assets.entergrade.com/images/approved-brand-assets/ResellerImg.png) ## If you're a reseller, you've come to the right place We love to work with passionate resellers to expand their service offering, increase the quality of their service delivery and solve tough client problems. When it comes to AI, our team can help you align Microsoft’s AI strategy and bring AI-driven solutions to your customers that deliver real ROI. We’ll help you navigate what’s possible, strengthen your Microsoft partnership, and open new revenue streams. Whatever your use cases, we’d love to connect. [ Get in touch ](https://entergrade.com/contact) ![Why Us Img](https://assets.entergrade.com/images/approved-brand-assets/WhyUsImg.png) WHY US? ## Deep Microsoft expertise. A vision for a better experience. Since 2009, our team of experts have earned Microsoft MVP awards in double digits and we’re proud to be a Microsoft Solutions Partner. Our long-standing passion for the Microsoft ecosystem paired with our desire to deliver world-class experiences drives all that we do. We exist to rethink what’s possible. OUR CLIENTS ## See what other companies have to say "Entergrade has been a trusted advisor in helping us navigate Microsoft Teams solutions for our enterprise clients, including major financial and government organizations. Their insights have been instrumental in shaping our approach, and they even developed their Teams Phone Health Check service with our needs in mind. Their expertise and collaboration have been invaluable to our success." Todd Duffin, Senior Vice President, Enterprise Sales ![Connex](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/connex.png) "Entergrade played a critical role in our transition from a failing legacy Mitel phone system to Microsoft Teams. Their expertise ensured a smooth migration, allowing us to fully leverage our existing Microsoft investment while improving reliability and efficiency." Curtis Keffer, IT Infrastructure Manager ![Suncorp Valuations](https://assets.entergrade.com/placeholder/_AUTOx80_crop_center-center_none/SuncorpValuationsLogo.jpg) “We wanted to expand into the Microsoft Teams market, and Entergrade helped make it happen. Their deep technical expertise eased the integration of our phone infrastructure with Teams, enabling us to grow our service offering. The self-service portal they contributed to building has been a game-changer." Hasan Alshantti, Product Manager ![Ooma](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/ooma.png) "Entergrade brings innovation to the table that addresses the nuanced challenges of the Microsoft Teams Phone ecosystem. Their technology reduces friction and unlocks incremental value, enabling us to deliver better solutions to our clients, faster. They've been an outstanding partner." Adam Ball, Co-Founder & Principal Solutions Architect ![Cloudrevolution](https://assets.entergrade.com/_AUTOx80_crop_center-center_none/cloudrevolution.png) ![Paul Vaillant and Michael LaMontagne](https://assets.entergrade.com/images/Entergrade_10.JPG) ABOUT US ## Meet the founders behind Entergrade Founded by [Paul Vaillant](https://www.linkedin.com/in/paulvaillant/), long-time telco technology disruptor, and [Michael LaMontagne](https://www.linkedin.com/in/mlamontagne/), award-winning Microsoft MVP, Entergrade is built on a foundation of deep technical expertise and a passion for solving complex IT challenges. Originally based in Western Canada, Entergrade’s team of Microsoft experts now spans two continents and more time zones than we care to count. Our philosophy? **It takes a village to solve big business problems**. We bring the magic that grows the value you get from your Microsoft investments. ## Let’s get started Looking for a Microsoft expert who understands your challenges and delivers real solutions? Entergrade is ready to help. [ GET IN TOUCH ](https://entergrade.com/contact) ## Entergrade Blog ![Microsoft Teams Phone Multi Line Blog Post](https://assets.entergrade.com/_672xAUTO_crop_center-center_85_none/Microsoft-Teams-Phone-Multi-Line-Blog-Post.jpg) Jul 16, 2026 ### [ Multi-Line Comes to Microsoft Teams Phone: What It Means for Enterprise Migrations ](https://entergrade.com/blog/multi-line-comes-to-microsoft-teams-phone-what-it-means-for-enterprise-migrations) Microsoft has begun rolling out native Multi-Line support for Teams Phone. ![Eswar Kombankulam](https://assets.entergrade.com/_128x128_crop_center-center_90_none/Photo_Eswar-1.jpg) Eswar Kombankulam Senior Microsoft Teams Consultant ![Singlewire Blog Feature Image 1](https://assets.entergrade.com/_672xAUTO_crop_center-center_85_none/Singlewire-Blog-Feature-Image-1.png) Mar 06, 2026 ### [ Entergrade Partners with Singlewire to Strengthen Emergency Notifications in Microsoft Teams ](https://entergrade.com/blog/entergrade-partners-with-singlewire-to-strengthen-emergency-notifications-in-microsoft-teams) The partnership will allow emergency alerts to reach internal response teams across devices and locations. ![Marketing](https://assets.entergrade.com/_128x128_crop_center-center_90_none/Untitled-design-12.png) Marketing at Entergrade ![Trust Center Blog Post Image Computer Option](https://assets.entergrade.com/_672xAUTO_crop_center-center_85_none/Trust-Center-Blog-Post-Image-Computer-Option.png) Jan 07, 2026 ### [ Introducing the Entergrade Trust Center ](https://entergrade.com/blog/introducing-the-entergrade-trust-center) We're proud to launch a centralized destination for info about our certifications, controls and practices. ![Paul Vaillant](https://assets.entergrade.com/_128x128_crop_center-center_90_none/1658/Entergrade_07.jpg) Paul Vaillant Co-Founder & CTO